Dialler Web Services
Dialler Web Services is an HTTP-based JSON API for the Puzzel Contact Centre platform.
The API handles functionality such as:
- Campaign management
- Contact management (add, update, delete)
- Import logs
- Summary and detailed reporting
Authentication Required
All endpoints require Puzzel ID authentication and appropriate customer permissions.
Getting Started: How to obtain and use a Puzzel ID access token
Note: Access tokens issued by the legacy Auth Service are still accepted and validated.
API Base URIs
Depending on which area your customer belongs to, the API base address is different. Use the base URI that applies to your region for all API calls.
Default (Norway):
https://api.puzzel.com/Dialler
UK1:
https://uk.puzzel.com/api/Dialler